Cancellation Policies for Workshops, Classes and Groups.

WORKSHOP & GROUP CANCELLATION POLICY

We do not issue refunds on workshop registrations. 

If you register for a workshop and later become unable to attend, we will gladly offer a credit for your registration amount to use toward any future event if you notify us at least 48 hours before the workshop.*** To cancel and request a credit, you must email us at info@relichouse.org. Workshop credits are not redeemable for cash and cannot be applied to merchandise purchases. We are unable to offer credits of any kind, or honor reschedule requests, with less than 48 hours advance notice.

***Credits cannot be given for any registrations for workshops hosted by visiting/ out of town instructors. Due to the nature of these one-time-only workshops, all events hosted by special guests are subject to this policy. Thank you for understanding!***

In the event a class is canceled or rescheduled due to inclement weather or other Acts of God, you will receive a credit to take another class at a later date (in-person or virtual).  

About Our Policy
Our workshops require a great deal of pre-planning, including ordering supplies and tools, booking staff, and making commitments to pay our instructors -- all based on the number of students who register. When students ask to cancel or reschedule at the last minute, we lose money. As a small business, we are unable to absorb these costs and still keep our class prices low.  

In fairness to all of our customers we are unable to make exceptions to our policy, including for reasons of illness, travel, or work hours. If you are unable to attend a workshop at the last minute, we suggest giving your spot to a friend! Thank you for understanding!